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Forum Post: RE: Data flash library in CCRL

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Dear Friend, I first posted my requirement in March and the first response comes in June. I was not notified in my mail and today I get notification after 5 Months. I approached your Local distributor in India Bangalore, SM Electronics and Renesas Bangalore also through them and sadly no one responded till date. Its a surprise to receive a response after a long delay and Tell me my friend, Can I keep my designs pending so Long. I would be interested if you can suggest something, as I may incorporate this in future designs. But, one thing I really do not understand is why the response to a query is so cold with Renesas? If you come back with response, I would appreciate; for the files shown in the above post , I tried to Install but it lead me to Renesas Europe download site, that further listed 20 similar files and I had to read through readme text of all those 20 downloadable files, but only to know, my device was never listed in any of those. My request is, if possible, kindly keep your site more user friendly. If your own search key word  as listed in the  site shown by the above post, does not yield the listed device, what do we do? The webpage search does not search the contents of readme.txt and so, we have to read all the text files manually. How is this justified? please tell me wearing the website user's shoes. Regards, Girish.

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